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Frequently Asked Question

Is there sales tax online?

Items sold by samron international and shipped to any destination in India are subject to applicable Vat or sales tax.

Is it safe to buy a gemstone online?

offers a safe, risk-free way to buy gemstones online, with the highest quality standards and only the most widely respected and recognized certifications. All of our loose gemstones are accompanied by laboratory certificates of the Gemological Studies India (GSI), New Delhi.

What is a gemstone certification?

A gemstone certificate is a detailed evaluation of the gemstone’s quality. Essentially a unique “fingerprint” for the stone, a certificate also provides proof the gemstone’s quality and identity. Different laboratories with varying standards may issue certificates, but samron international only sells gemstones graded by the most widely respected and recognized independent gemstone laboratories in India.

Are Samron International gemstones certified?

Yes. All of our loose gemstones are certified by the laboratories of the Geological Studies of India (GSI). Some of our jewelry items are also graded by the Geological Studies of India (GSI).

How can I get an item repaired?

For repairs, you can send the item back to us and we will evaluate it on a case-by-case basis.

Can I order by phone?

Yes, you can certainly order by phone. Please call +91-98291 96714 to speak to one of our gemstone and jewellery experts.

What is the Samron International Guarantee?

We offers 100% of your money back, no questions asked, if your merchandise is returned within 7 days of receipt.

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